The Chhattisgarh government’s ambitious initiative, Chief Minister Helpline 1076, is bringing positive change to the lives of ordinary citizens. A prime example is the story of Suresh Kumar Sarathi, a resident of Bath village in the Barmkela tehsil of Sarangarh-Bilaigarh district, whose years of worry were alleviated with a single phone call.
Mr. Suresh Kumar Sarathi had been struggling for quite some time to obtain a birth certificate for his newborn daughter. He faced numerous difficulties due to a lack of the necessary documents. When he found no other way, he turned to the government’s public welfare service, the Chief Minister’s Helpline 1076, and registered his problem.
- Immediate action by the health department
As soon as the complaint was registered on the helpline, the administrative machinery sprang into action. Taking the matter seriously, the Health Department immediately initiated the necessary procedures. The department’s promptness resulted in the Health Center in Devgaon preparing and handing over his daughter’s birth certificate to him within a short time.
- A smile returned to his face and he expressed his gratitude.
Suresh Kumar Sarathi was overjoyed when he received his daughter’s birth certificate. Breathing a sigh of relief, he thanked Chief Minister Vishnu Dev Sai and the Health Department. Sarathi said that the Chief Minister’s Helpline 1076 is a boon for ordinary citizens. Through this digital and convenient system, his problem reached the relevant department directly and was resolved in a timely manner, without any hassle. He is deeply grateful to the Chief Minister, whose unique initiative is making life easier for ordinary people like us.