- Seva Setu is a boon for common citizens, Sagar of Dhamtari got direct benefit.
- The “Seva Setu – Digital Government at the Doorstep of the People” initiative eliminates the hassles of visiting government offices, saving both time and money.
Seva Setu is a unique initiative to bring digital services to the citizens of Chhattisgarh. The project aims to make government schemes and services accessible to every citizen, especially those living in remote and rural areas. “Seva Setu” represents a significant chapter in the government’s digital transformation journey. The Chhattisgarh government’s ambitious initiative for good governance and digital governance, “Seva Setu – Digital Government at the People’s Doorstep,” is proving to be a boon for ordinary citizens. This digital platform has not only made government services transparent and quick, but has also strengthened citizens’ trust in the system. People no longer need to visit offices for various government certificates. Online applications from home, digital verification, and timely delivery have brought about a major transformation in the administrative system.
- The path of Kurud’s Sagar changed, work became easier
A recent example of the smooth implementation of digital services was seen in Kurud tehsil of Dhamtari district. A resident, Mr. Sagar, urgently needed a residence certificate for an important government work. Recalling the traditional process, he says that obtaining a certificate previously meant days of running around, long lines, loss of daily work, and mental stress. However, Seva Setu has changed this entire scenario.
When Sagar learned about the Seva Setu portal, he applied online from home and uploaded the required documents. After a quick digital verification by the department, his application was approved, and a digitally signed residence certificate was issued online, which he easily downloaded and printed.
- Seva Setu is very beneficial for the citizens
The three main pillars of Seva Setu have provided relief to the public. The entire process, from application to certificate issuance, is online, eliminating the role of middlemen. This scheme is proving especially beneficial for citizens in rural areas, as they no longer have to waste time and money traveling to district or tehsil headquarters. The implementation of the digital verification system has reduced unnecessary crowding in government offices, improving administrative efficiency.
People’s dreams are being realized at the grassroots level.
- The dream of Digital India is becoming a reality.
The Seva Setu portal is not just a technology tool, but a major step by the state government towards citizen-centric governance. This commitment to good governance and transparency has proven that, when used properly, technology can truly bring the government to the doorstep of the people. Millions of citizens like Sagar of Dhamtari are appreciating this system today.
