- ‘Online application facility available at local level in Gram Panchayat’
- “Digital services are making life easier for villagers; Seva Setu Centre has become an example of good governance.”
The Chhattisgarh government’s ambitious Seva Setu portal system is playing a crucial role in making citizen services simple, accessible, and transparent in rural areas. Now, villagers don’t need to repeatedly visit government offices for various government services and necessary documents. A positive example of this was seen in Suradbari Gram Panchayat, located in Chhuikhadan tehsil of Khairagarh-Chhuikhadan-Gandai district, where grocery businessman Mr. Balkumar Janghel easily obtained a license to sell firecrackers and sparklers through the Seva Setu portal.
- ‘Facility for license application available in Gram Panchayat itself’
Mr. Janghel, a resident of the Suradbari Gram Panchayat, runs a grocery store in his village. He needed a license to sell firecrackers and sparklers. The Seva Setu portal made his journey easier. He contacted VLE Mr. Narendra Sen, the operator of the Seva Setu Center in his Gram Panchayat, and submitted the necessary documents. The online application process was completed through the center, and within a few days, he received his license to sell firecrackers.
- ‘Relief from time and unnecessary running around’
Mr. Janghel stated that the application process through the Seva Setu Center was extremely simple and convenient. He didn’t need to travel anywhere else to obtain his license. The availability of the application facility in his village saved him time and unnecessary hassle. He expressed his gratitude to the Chhattisgarh government and the Seva Setu portal system for this convenience.
- ‘Seva Setu Portal has become an example of good governance and digital revolution’
The Seva Setu portal is making access to various government services easier in rural areas. The availability of online application and documentation services at the local level is providing relief to ordinary citizens, small businesses, and rural families. Mr. Janghel’s success demonstrates that the expansion of digital services is making government processes more convenient. The Seva Setu portal is proving to be a milestone towards good governance and the digital revolution.